LAD 3 – Nationwide

Measured across our retrofit programmes

  • 2,493homes with a post-works EPC
  • +11average SAP points gained
  • D → Caverage band movement
  • 99.6%finish at band C or better

Crawford & Co assessed and coordinated these homes. Figures cover every programme where works are complete and a post-works EPC has been lodged, September 2026, and are not specific to this project.

Overview

Crawford & Co Surveyors delivered retrofit assessment and coordination under the Local Authority Delivery scheme — the strand of the Green Homes Grant that let local authorities target low-income households in their own areas, including privately owned and privately rented homes as well as social stock.

LAD’s tenure mix is what makes it different from a social housing wave: records are thinner, access is arranged household by household, and the assessor is often the first surveyor to look properly at the property. That puts the weight on the assessment visit.

Our assessors and coordinators are directly employed rather than subcontracted, and work to an in-house assessment and coordination system built above the PAS 2035 requirements across more than 25 schemes. Coordination runs on our own system with no per-property software fee, so scheme funding stays in the homes rather than in licences.

Shannon
Project Manager

Strategy

Fabric

LAD properties are mixed-tenure and mixed-construction, and many had no reliable prior survey record. Fabric measures were specified from what the assessment found rather than from a stock database — loft and room-in-roof insulation, cavity or solid-wall insulation, underfloor insulation, and windows and doors. Pre-existing defects are the rule rather than the exception on this kind of stock: dampness, condensation and mould, cavity wall tie failure, roof slumping and spread, timber decay and lintel failure. Every one of those has to be resolved before insulation goes on. Identifying them at assessment is what makes enabling works a planned item rather than a mid-programme surprise.

Service

Ventilation is designed alongside airtightness, not after it. Sealing a home without addressing how it breathes moves a moisture problem rather than solving it, so extract ventilation forms part of the same specification as the fabric work. Heating and hot water measures are matched to the demand the fabric measures leave behind, so that plant is sized for the improved home rather than the original one.

Renewables

Where a property suits it, solar PV is added after the fabric measures, so that generation offsets a demand already reduced rather than masking one that has not been. Roof orientation, structural capacity and the condition of the existing covering all decide suitability, and the assessment records that rather than assuming it.

Vital Statistics

Each assessment records the property’s construction and its modelled performance before and after the proposed measures — space-heating demand in kWh/m² per year, carbon in kg per year, and estimated energy cost. Figures are held per property rather than averaged across the programme, so the client can see which homes moved furthest and where demand remains. Full per-property data is available to the client. That record is also the evidence the local authority needs for its own scheme reporting.

Detailing

Owner-occupied and privately rented homes bring a consent and access dimension that social stock does not. Scheduling, explaining the work to the householder, and getting the assessment right first time all sit with the assessor. Our retrofit condition report was developed in house and approved by both the scheme provider and TrustMark. The work behind it contributed to our managing director’s appointment to the BS 40104 steering group — the British Standard for retrofit assessment. Where PAS 2035 leaves a technical question genuinely open, we take it up with the standard’s authors rather than guess.

Further Data

Standards

PAS 2035 / PAS 2030

Comfort

Warmer, drier and more affordable to run — and, for households who had never had their home surveyed before, a clear account of what was wrong with it and what the work would change. Assessment visits are designed to capture everything needed in one appointment.

Monitoring

Coordinators quality-check every assessment before it reaches design, and the scheme runs with a live view shared between client, designer and installers so that discrepancies surface in days rather than at handover. Regular review meetings with client, designer and installers run for its duration. Post-completion documentation is prepared for TrustMark lodgement through secure data sharing.

Social Value

Shaun, Crawford & Co SurveyorsShaunSocial value leadDuring this project Shaun was on a Business Administration Apprenticeship, funded directly from this contract.

Read about the apprentices, placements and interns we have supported

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