Privacy Policy

Privacy Policy

This privacy policy sets out how Complete Certification Ltd (CC Ltd) or ‘ The Company’ uses and protects any information that you give cc-ltd.co.uk when you use this website. CC Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

This policy was last updated on 18th December 2021.

Types of Data we collect

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

How we use this data

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. We have put in place suitable procedures to safeguard and secure the information we collect online.

Cookies

Cookies or Browser Cookies. A cookie is a small file placed on Your
Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service. Unless you have adjusted your browser setting so that it will refuse Cookies, our Service may use Cookies. Currently, we will not set any non-essential cookies, including tracking and analytics cookies, unless you choose to opt in via an ‘Accept’ button that appears when you first visit any page on our website. If you wish to opt out, you can do so by clicking the ‘settings’ link and disabling the non-essential cookies. Alternatively, you can delete our cookies once you have visited the site, or you should browse the site using your browser’s anonymous usage setting. If you wish to restrict or block web browser cookies that are set on your device, you can do this through your browser settings. Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Cookies on CC Ltd’s Site

Google Analytics – we use this to understand how the CC Ltd site is being used in order to improve the user experience. Your user data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Google AdWords: Using Google AdWords code we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget. Google Universal Analytics: Installed to throttle the request rate to limit the collection of data on high traffic sites.

Microsoft: Used by Microsoft as a unique identifier and is set by embedded Microsoft scripts. The purpose of this is to synchronise the ID across many different Microsoft domains to enable user tracking.

Facebook and LinkedIn Advertising: We may use Facebook and LinkedIn advertising conversion tracking and retargeting pixels, which allows us to collect or receive information from your website and elsewhere on the internet and use that information to provide measurement services and target advertising. LinkedIn: The purpose of this is to enable LinkedIn functionalities on pages across the website, which could include share buttons, ad tags, and routing.

How do I change my cookie settings?

To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

What other information we collect

Social buttons –  We have social buttons for: Twitter, Facebook, LinkedIn and Instagram. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of CC Ltd. These sites are likely to be collecting information about what you are doing all around the internet, including on CC Ltd’s site. So if you click on any of these buttons, these sites will be registering that action and may use that information. You should check the respective policies of each of these sites to see how exactly they use your information.

External web services – We use external web services on CC Ltd, mostly to display content within our web pages. As with the social buttons, we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are, but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

Email tracking – Some emails that we send you have no tracking in at all, for example, personal correspondence or emails with invoices attached. Other emails we send we may put in tracking so that we can tell how much traffic those emails send to our site and we can track if the user has opened and clicked on the email. If you want to be sure that none of your email activity is tracked, you should request not be re-contacted via email.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your personal data

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at admin@cc-ltd.co.uk
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of the personal information we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to CC Ltd, First Floor Office, 34 Station Road, Sandiacre, Nottingham, NG10 5BG.

Disclaimer

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Given that the Internet uses an open system we cannot warrant that the site and downloads reach you virus-free. You must, therefore, take all appropriate precautions for your own safety.

If you have any questions about this Privacy Policy, You can contact us by email: admin@cc-ltd.co.uk

Copyright

Entire contents © 2007-2021 CC Ltd. All rights reserved

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